Custom Private Offer

This Dualsense for Ps5 has been customized by hand.

Immediately after making the purchase you will be contacted by our team to work on your design, once the digital draft is approved the manual work will immediately begin and no further changes can be made.
Each of our products is created by Italian artists specifically for the customer who commissions it. All our pieces are therefore unique and irreproducible.
Each of our products is cared for and finished down to the smallest detail by our best artists. We use premium materials to obtain unique and irreproducible results. All our products are wear-proof given the first choice of colors used, resisting water and dirt.

Given the nature of personalized items and the "Custom" factor, we absolutely cannot accept their return or exchange. We therefore recommend paying close attention to the choice of product.

It is not possible to cancel an order that has just been placed, as once it has been processed it immediately passes into the hands of our Customizer team who will carry it out. Pay close attention to the choice of model.

However, the return is applicable in only one circumstance.

If the product is different from the description or faulty, Lale will undertake to provide a refund as quickly as possible.